Paid credit notes

Reopen Credit note

If you want to reopen a credit note, you need to cancel the payment linked with the credit note.

1. Open credit notes.

2. Click Paid

3. Select the credit note you want to reopen.

4. Click Documents

5. Select the payment you want to cancel.

6. Click More actions

7. Click Cancel.

After the payment is canceled, the credit note status will be changed to Open.