1. Open an outgoing invoice.
2. Click More actions
3. Click Create credit note.
If you want to reopen an invoice, you need to cancel the payment linked with the invoice.
1. Open outgoing invoices.
2. Click Paid
3. Select the invoice you want to reopen.
4. Click Documents
5. Select the payment you want to cancel.
6. Click More actions
7. Click Cancel.
Once the payment is canceled, the linked invoice will be reopened.
Last updated 1 year ago
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