Incoming general credit note
1. Open credit notes.

2. Click Create credit note
3. Select General as a purpose.

4. Select Incoming as a Direction.

5. Click Create credit note

File
6. Upload the credit note file.

Business partner
7. Select a business partner.

Select a general partner if you don't want to create a business partner.

Click Create partner to create a new partner.

Properties
8. Enter the external credit note number.

8.2. Specify the issue date.

Reverse charge/intra-community delivery

Activate Reverse charge/intra-community delivery if you want to sell goods or services abroad without VAT.
Positions
9. Click Add position

9.1. Select the purpose.

9.2. Select the product.

Select Create product if you want to create a new product.

Select General Products if you don't want to create a product in Runple.

9.3. Specify quantity and price.

Advanced settings
Click Advanced options to view the accounting options.
The accounting options are determined automatically, depending on the purpose, country of the business partner, VAT rate, and reverse charge option. It also depends on the low-value asset option and product type.
9.4. Click Add position
Billing details
10. Select payment method.

If you've selected the manual bank transfer, you need to select your bank account.

11. Click Create to create a credit note.
Rounding difference
You can correct the rounding difference if the sum of positions in Runple and the amount in the received credit note differ.
a. Click Correct rounding difference
b. Enter the amount specified in the received credit note in the field target.

c. Click Correct
Runple will automatically create correction positions on the difference between the amount in the system and the target amount.
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