Creating a general credit note

The main purpose of a general credit note is to correct the business partner's balance. In any other case, it is necessary to create a credit note based on an incoming or outgoing invoice.

1. Open credit notes.

2. Click Create credit note

3. Select General as a purpose.

4. Select Direction.

5. Click Create credit note

Depending on which direction you choose, the creation process will differ

• Creating Outgoing General Credit note

• Creating Incoming General Credit note